San Diego's Bead Store. Exotic Gemstone Beads. Designer Beads. Ancient Beads
Frequently Asked Questions
What are the store hours? We are open every day except Thanksgiving Day and Christmas Day. Our regular store hours are Monday-Saturday 10am-6pm and Sunday 10am-5pm.
Where exactly are we located? Lost Cities Beads is located just outside the heart of Old Town San Diego at 2802 Juan Street. For driving information please look at our Directions page.
Is there parking available? Free parking is still available behind the store in the gravel parking lot. The lot becomes paid public parking after 6pm (you only have to pay if your car remains in the lot after 6pm).
Are classes offered through our store? We do not offer any formal classes. However we offer basic over-the-counter instruction and problem solving (i.e. basic stringing, basic knotting and basic wire wrapping) and offer a selection of free video and DVD rentals for our local customers.
Do we do repairs? We do basic repairs of necklaces, bracelets, earrings, etc. However we do not have facilities to solder. Pricing varies.
What is the return or exchange policy? Exchange or store credit only, within 30 days, with receipt. No exceptions please.
Do we offer online ordering? No, but we are more than happy to assist you by telephone ordering or thru email ordering.
Can I order by telephone? Yes. There is someone who can answer your questions and take your order Monday through Friday and most weekends. We will take your credit card information and charge it for the amount of your purchase when you place the order. We pay insured shipping to you on purchases of more than $50; you pay shipping on amounts less than $50 and for any returns. Returns within 30 days of purchase will be credited to your credit card within three days of our receipt of the returned merchandise. Please note that at this time we are only able to ship withen the United States.
How often does new merchandise come into the store? We receive new shipments of beads and/or supplies every week.
How can I find out about new shipments? We invite you to sign up for our email notification about new shipments of special interest. Just send your email address to us at lostcitiesbeads@att.net. We send out informative emails several times a year describing our new arrivals and you will be able to see them on the website's New Arrivals page.
Prices mentioned in Lost Cities' emails, blogs, handouts, websites, etc. are effective the date of publication. They are subject to market conditions and availability and may be modified as necessary at Lost Cities' discretion. Lost Cities Beads 2802 Juan St. #14 San Diego, CA 92110 (619) 692-1114 Monday-Saturday 10am - 6pm Sunday 10am - 5pm Closed on Thanksgiving Day and Christmas Day Questions, comments? Contact us either by phone during business hours, or email us at lostcitiesbeads@att.net. Copyright Lost Cities 2009